Twilio
The Twilio integration can be used to send text messages to your team and provides web service APIs for various communication functions such as make/receive phone calls, send/receive text messages.
The integration between Spot Connect and Twilio enables you to send tailor-made text messages from Spot Connect workflows to recipients.
Configure Twilio in Spot Connect
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In the left main menu, click Connect and click Settings.
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Under the Integrations tab, select Twilio.
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Configure a new integration instance with the information below.
Details needed to set up a Twilio instance in Spot Connect:
Parameter Description Required Integration Alias A name for the integration instance True Twilio Account Sid Account ID from the Twilio dashboard True Twilio Auth Token Authentication token for the Twilio account True -
Click Add Instance.
Integration Actions
You can add these actions in the Spot Connect workflow builder as part of your workflow.
Twilio Send SMS
Send a text message to a list of recipients' phone numbers. The text message content can be hardcoded in the workflow, or it can be set during workflow execution with output from a previous workflow step.
Input
| Parameter | Description | Required |
|---|---|---|
| Twilio Instance | Select a Twilio integration instance configured in Spot Connect | True |
| Sender Number | This is the Send From phone number | True |
| Recipients Numbers | List of phone numbers for recipients, in the format <ISD Code><Phone Number> | True |
| Message | Actual content of the text message | True |
Output
| Parameter | Type | Description |
|---|---|---|
| execution_status | String | Snippet execution status |